Detail Cantuman

SUMMARY
Exploring Waitress Activities at Royal Hotel N’ Lounge Jember – East Java,
Ria Mega Wati, NIM. F31140658, Year 2017, 44 pages Language,
Communication, and Tourism Department, Politeknik Negeri Jember, Nanik
Mariyati S.Pd., M.pd (supervisor) and Rudy Wahyu Winarto (supervisior of F &
B service department).
Internship Program is one of requirements for Students to gratuate from
Politeknik Negeri Jember. This activities are to prepare the students to face
challenges in real workplace. Royal Hotel N’ Lounge Jember is one of the largest
hotels in Jember. I choose Royal Hotel N’ Lounge as the place to conduct my
Internship Program to apply my knowledge of English for Hotel and Restaurant
and practice my English skills.
The internship program has been conducted for two months in Royal Hotel
N’ Lounge Jember. It started from 28th March 2017 up to 28th May 2017. I got a
chance to learn many things in Royal Hotel N’ Lounge Jember especially in F &
B Service Department as Waitress. Waitress is one of the job descriptions in
service guest in Ruby’s Resto at Royal Hotel N’ Lounge Jember. I got an
opportunity to handle jobs in F & B service department. The activities during
Internship Program were taking order, preparing buffe for breakfast, help the
banquet staff for setting event, and arrangging the menu set.
So, after finishing the job training in Royal Hotel N’ Lounge Jember, I got
new experiences and knowledge about hospitality. Having conducted Internship
Program, it will maintain a good relationship between Royal Hotel N’ Lounge
Jember and Politeknik Negeri Jember, in order to provide internship program
place. It is also beneficial for the students to enrich their knowledge about hotel
terms and vocabularies, so that the students will adapt with hotel environment
faster.