Detail Cantuman

SUMMARY

Exploring Waitress Activities at Purnama Hotel Batu – East Java, Oniva Wahyuning Putri, NIM. F31150468, Year 2018, 44 pages Language, Communication, and Tourism Department, Politeknik Negeri Jember, Nanik Mariyati S.Pd., M.pd (supervisor) and Bibit Pujianto (supervisior of F & B Service department).

Internship Program is one of requirements for Students to graduate from Politeknik Negeri Jember. This activities are to prepare the students to face challenges in real workplace. Purnama Hotel is one of the largest hotels in Batu. I choose Purnama Hotel as the place to conduct my internship program to apply my knowledge of English for Hotel and Restaurant and practice my English skills.
The internship program has been conducted for three months in Purnama Hotel. It started from 26th March 2018 up to 26th June 2018. I got a chance to learn many things in Purnama Hotel especially in F & B Service Department as Waitress. Waitress is one of the job descriptions in service guest in Sekartaji restaurant at Purnama Hotel. I got an opportunity to handle jobs in F & B Service department. The activities during internship program were taking order, preparing buffet for breakfast.
After finishing the job training in Purnama Hotel, I got new experiences and knowledge about hospitality. An internship program will maintain a good relationship between Purnama Hotel and Politeknik Negeri Jember, in order to provide internship program place. It is also beneficial for the students to enrich their knowledge about hotel terms and vocabularies, so that the students will adapt with hotel environment faster.